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Call Answering that works!


HLS Business Solutions has joined forces with Call Team, a group of professional Virtual Assistants, to offer a new call answering service.



Did you know?

Did you know that 1 in 10 callers who hear an answering machine hang up? You could be missing out on calls while you are travelling, in meetings, away on holiday or simply trying to get some work done.


Can you really afford to lose out on these important calls?


Let us answer your calls for you, our experienced team will answer with your company name, portraying a professional image, and allowing callers to believe that they are talking to a member of your team.


Our team of experienced Virtual Assistant professionals, work together to provide a very high standard of call answering for our Clients.  As Virtual Assistants we have experience up to PA level, and will add value to your business.  Call Team offer an intelligent call answering service. We don't just take a message, unless that's all you want us to do, we can take down all the details you need, so that when you return the call, you are fully informed.  It's not just call answering, it's professional call handling.



How it works...

You provide us with some basic profile information on your company, and we provide you with your own telephone number to divert to.


When your clients ring your number they are greeted by our team of experienced call handlers, who answer the phone in your company name. Your caller will be informed that you are not available and they will be asked to leave a message. All the necessary details are taken and your message is relayed to you instantly via email and/or SMS.
 

Should you need more than just a basic call answering service we are able to take orders, bookings, manage appointments etc. as long as we have the necessary information from you.